HOA Dues - Frequently Asked Questions
Paying dues
Each April, our management company Keymont Community Management (KCM) mails out the annual assessment, which is due May 1st.
KCM offers several convenient payment options:
1. Auto Draft/ACH is the recommended method where the payment will adjust as the assessment amount changes. Sign up using the Auto-Draft: Enroll link at https://home.keymontcm.com. Balances must be paid before enrolling.
2. To make a FREE One-Time eCheck payment, visit the association's bank at: https://www.hoabankservices.com/
3. Electronic Check or Credit Card payments can be set up through our payment partner Vantaca Pay using the 'Make a Payment' button on the payment portal (login at: https://home.keymontcm.com). You choose the amount and payment date. Processing fees apply.
4. Mail to:
Folkstone Homeowners Association
c/o Keymont Community Management
PO Box 105007
Atlanta, GA 30348-5007
KCM reserves the right to cancel any scheduled recurring payments if the bank declines or rejects a payment.
If your account is in collections/with the Attorney, the transactions below may not reflect all current charges.
You will need:
a. Association Name – enter all or part of “Folkstone” and click Find.
b. Homeowner’s Account Number – find this on your bill from Keymont
c. Address and payment information
If You Do Not Have a Login: Please click the "Sign Up" link at: https://home.keymontcm.com/public?modal=createAccount
That will take you to the Registration page. Fill out the fields that include Email, Name, Phone, Account, Password, Confirm Password, and Registration Key.
If you do not have a Registration Key: Click the "Don't have an account number or registration key?" hyperlink. Submit the remaining information and a member of our team will review your request and reply within one business day
If you need assistance with log-in or creating account, email contact@ghcm.com or call (703)752-8300.
Paying late
If dues are not paid on time, a reminder notice is sent by our management contractor, KCM. A late fee of 20 percent ($20 based on the current $103 dues) is also added to the bill. This is set out in Policy Resolution 2007-2, a copy of which may be found under Documents on this website. The late fee covers the cost of sending the reminder notice, which is separately billed to the Association by our management company.
Actions on unpaid dues
In its discretion, the Board may request that KCM send an additional reminder notice or may prepare its own communication to the homeowner explaining the consequences of continued failure to pay dues. However, it is not required to give any additional notice before pursuing legal remedies. Costs of additional mailings are added to the homeowners’ bill as provided in the above referenced policy.
Legal remedies
If assessments remain unpaid, the Association may refer the account for collection and may pursue any remedies available under its governing documents and applicable law. These remedies may include filing suit for a money judgment, recording a lien against the property, and taking other lawful steps to collect the debt. All collection actions will be conducted in compliance with applicable federal and Virginia law, including any required notices, deadlines, and court procedures.
Fiduciary duties
The Board of directors has a fiduciary duty to timely file for liens and commence suits for unpaid assessments. Virginia law presently allows HOAs one year from the date assessments are due to file a memorandum of lien in county land records for nonpayment. A separate lien must be prepared each year assessments are not paid. Because of the one year limit to file a lien, and because it is far more expeditious to file a lien than seek a court judgment, the board will usually elect to timely file a lien against the property. The costs are a consequence of the duty to take prompt and possibly multiple legal actions to protect the interests of the community. The Board does not believe it has the option to allow assessments to go unpaid because it is deemed uneconomical to collect them or causes expense to the debtor.
I need more time to pay
Please contact the Board in a timely manner and request that you pay in installments or request more time to make a payment. The Board imposes a penalty when it does not get a response from a homeowner and must incur the cost of sending a reminder. It resorts to liens only when a prior notice of an overdue assessment has failed to produce a response. Don’t wait to communicate with the Board until it has been forced to incur substantial costs sending reminders or having a lawyer prepare to file a memorandum of lien or incur other costs. The Association must pay these bills, and will seek reimbursement from the homeowner who caused the community to incur these expenditures. The Board does its best to control costs and keep association dues as low as possible consistent with maintaining our neighborhood as a great place to live and raise a family. Please help us by supporting our community activities and paying your annual assessment when it is due.